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MakerBot Website Review & Ratings + MakerBot Coupons

MakerBot: Products & Services

MakerBot is a company based in Brooklyn, NY that sells 3D printers and accessories for 3D printers. MakerBot currently sells two models of their 3D printer, the Replicator 2 and the Replicator 2X. They also sell 3D PLA plastic filament in 10 colors in 1 kg spools. MakerBot also sells the following 3D printing accessories.

MakerWare Beta software that runs the MakerBot, you don’t need MakerWare and you can still use other software. You can download it from their website. MakerWare can run on Windows, Linux 12.04+ and Mac OS X 10.6+.

The MakerBot digitizing 3D scanner.

Parts and accessories for their Replicators.

Toys and kits for your 3D printers.

MakerBot: Company Background

MakerBot was founded in January 2009 by Bre Pettis, Adam Mayer and Zach Smith. The current CEO is Bre Pettis. MakerBot released its first 3D printer kits in April 2009. In January 2012, they released their Replicator 3D printer and then again in September 2012 they released the Replicator 2 and Replicator 2X. You can contact MakerBot at 1-347-334-6800.

MakerBot: Customer Feedback & Reviews

You can buy the MakerBot Replicator 2 on Amazon.com and read several customer reviews. Customers have rated the this 3D printer 4.5/5 stars. A couple of comments include:

  • I actually purchased the 2X for work (2 head, 2 color) 3D printer for work. It was such an incredible tool I bought a Replicator 2 for my house. What can I say? This thing can make almost anything. Well, there is a learning curve to do that. First, this is a revision 1 machine and that means it comes with all the problems a first release will have. Some issues can be as simple as not leveling (tramming) the build plate correctly to machines that are DOA. This is a complicated device with both electronics and mechanical devices that can be knocked out of alignment because of rough shipping. They (Makerbot) were also having teething issues with both machines. Loose screws, random items installed incorrectly, an extruder with a problematic tension system. Here's the thing that I found out when I got mine. Some people have a problem with "X" and yet other people never have a problem with "X"....the only thing that was repeatable was the Delrin Extruder needed to be upgraded..it was so apparent that Makerbot now sells the upgrade (but aren't putting in the machines yet probably because they need to get rid of parts inventory). There is also a learning curve on the software. You need to be able to use basic CAD. That's the reason you want a 3D printer right? Various CAD out there..some free (Google SketchUp OpenScad) but I like Cubify Invent. $50 is cheap for a full CAD and Invent is great because it was built from the ground up for 3D printing...not designing houses or modify Ford engines. Then you have to have a mechanical bend to you....you can't just sacrifice a chicken and cool parts fall out of the printer….” – Jay (Amazon.com).
  • Brian, I now own both a Replicator 2x (work) and a Replicator 2 (home). Both have worked great for me. Customer service has been very responsive to any questions (phone) but can take up to 3 days (email). Don't buy service plan. Expect ANY printer you buy to have some kind of maintenance and/or repair. They're just that new. The 2X is a little more involved than the 2 because of two nozzles and it uses ABS. If you don't need the heat resistance of flex of ABS get the Replicator 2. PLA is much easier to get consistent prints with. Our 2X has held up well and I have already put 200 hours on it. We sold a few jobs and use it for in-house parts (go no-go fixtures) and such….” – Jay (Amazon.com)
MakerBot: Business Credibility & Trustworthiness

MakerBot Industries is a member of the Metropolitan New York Better Business Bureau with a C- rating with only 2 complaints the past three years. The reason the Better Business Bureau gave them a C- is because the BBB does not have enough information about how long the company has been in business and does not have enough background information on the company. MakerBot has been written about in numerous publications including:

You find the entire list on their Press Release page.

MakerBot: Website Popularity & Google Ranking

MakerBot has the following internet rankings.

  • Alexa.com shows them with a traffic ranking of #14,933 in the United States and a Worldwide traffic ranking of #29,672 with a reputation number (sites linking in) of 4,467. Their audience is primarily males between the ages of 25 and 45 who mainly browse from work or school.
  • Their Google Page Rank is a good 7 out of 10.
MakerBot: Social Media Presence

You can follow Makerbot on their social media pages.

  • They have a good Facebook page with new product announcements, 3D printing challenges and links to photos and articles.
  • You can follow them on Twitter @makerbot with them answering customer questions and likes to all types of 3D printing information.
  • MakerBot also has a Flickr page where they have almost 6,000 photos of company events, finished products and customers using their 3D printers.
  • They are also on Google+ with more new product information and photos. 
MakerBot: Website Security & Safety

Makerbot uses the following methods to ensure safe internet transactions.

  • Makerbot uses the https secure internet connection at their checkout.
  • According the Google Safe Browsing tool, Makerbot is not listed as a suspicious website. Of the 47 pages Google tested during the past 90 days, 0 pages resulted in malicious software or files being downloaded or installed.
  • The make no other mention of additional security measures at their checkout. 
MakerBot: Pricing & Packages

MakerBot is currently selling their latest 2 models of 3D printers. The following is a list of the printers, the main differences and the price.

Replicator 2

Their Replicator 2 is their 4th generation 3D printer with the following features.

  • Has three layer settings of 100, 270 and 340 microns.
  • A build volume of 11.2 L x 6.0 W x 6.1 H in (28.5 x 15.3 x 15.5 cm).
  • Is exclusively compatible with 1.75/1.8mm natural PLA filament.
  • Includes a 1 pound spool of natural PLA filament.
  • The cost of the Replicator 2 is $2,199.

Replicator 2X

The MakerBot Replicator 2X is their 3D model for daredevils and experimenters as they put it and has the following features.

  • A flat build plate.
  • Draft blocking enclosure.
  • Build volume of 9.8 L x 6.3 W x 5.9 H in (25 x 16 x 15 cm).
  • Three layer resolutions settings of 100, 270 or 340 microns. 
  • Dual extruders for ABS filament.
  • Is compatible with 1.75/1.8mm ABS filament.
  • The cost of the Replicator 2X is $2,799
MakerBot: Shipping Rates & Policies

Your shipping rate will be calculated at the checkout. MakerBot offers the following shipping methods.

FedEX

  • Home Delivery
  • Express Saver
  • 2 Day
  • Standard Overnight

UPS

  • Ground
  • 3 Day Select
  • Second Day Air
  • Next Day Air

USPS

  • Priority Mail
  • Express Mail

MakerBot will ship to almost any country that trades with the United States. The customer is responsible for VAT, taxes or tariffs upon delivery.

MakerBot: Payment Methods Accepted

MakerBot accepts the following credit cards for payment:

  • American Express
  • Visa
  • MasterCard
  • Discover Card

Makerbot also accepts money orders and checks, which you make out to MakerBot Industries, LLC. Their mailing address will show up when you pick the money order or check option. They do not mention anything about what type of checks, money orders or credit card payment they will accept for sales outside of the US. 

MakerBot: Returns, Refunds & Exchange Policy

Makerbot will only accept returns on unused items within 14 days of receipt. They will provide parts and or service on items that were defective at the time of manufacture. They do not carry a long term warranty and the do not mention any type of warranty. If you need to change or cancel your order, you need to contact the company as soon as possible since smaller orders can be shipped the next day. 

MakerBot: Product images & screenshots
MakerBot Coupons
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